
Greg Katechis
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Neueste Aktivität von Greg Katechis-
Greg Katechis hat einen Kommentar hinterlassen
Hi there! At this time, we don't have the ability to restrict IPs from our API. I would recommend sharing your feedback request in our forum here to get your use case in front of the right people.
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Greg Katechis hat einen Kommentar hinterlassen
Hi there! The guidance that we have with APNS is to utilize P12, not P8, therefore I can not provide any instructions on making it work with P8. Is there any reason that you can not use the P12 keys?
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Greg Katechis hat einen Kommentar hinterlassen
Hi Justin! If you're testing this in Xcode, it's very likely that this is related to a known issue that we have for wired keyboards. If the issue is still present when installed on a phone, take a ...
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Greg Katechis hat einen Kommentar hinterlassen
Hi Xavier! The issue here could be related to any number of different situations, although the first thing that I would guess is that this is being tested locally. Are you seeing this issue occur w...
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Greg Katechis hat einen Kommentar hinterlassen
Hi Marcus! If you're still experiencing this issue, we will need more information from you. Please follow the instructions in this article so that we can best assist.
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Greg Katechis hat einen Kommentar hinterlassen
Hi Pauline! When you're exporting user data in Zendesk, you're exporting information that is saved to their user profile. Since a webpath can change for a user each time they visit your site, this ...
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Greg Katechis hat einen Kommentar hinterlassen
Hi Will! It's difficult to say based on this information, as I've never seen those error codes before. What differences do the clients have within their Zendesk instances? Do they have different pl...
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Greg Katechis hat einen Kommentar hinterlassen
Hi there! If you're looking to make an article appear higher in sections/categories, you can use the promoted property in the article object. If that isn't what you were looking for, could you prov...
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Greg Katechis hat einen Kommentar hinterlassen
Hi Balu! The Zendesk client.request method is documented here and shouldn't require much modification, if any, from the above code that you already have in place.
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Greg Katechis hat einen Kommentar hinterlassen
Hi again! You can do this using the Unified Agent Statuses API. Take a look at this example to see how you can accomplish this.