JJ Miclat
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Neueste Aktivität von JJ Miclat-
Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an ope...
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Hey everyone, We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Tuesday, April 25th at 9 AM PDT for our PM Roundtable. It'll be an open...
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Hey Gábor Körtvélyessy! For all of us that support exclusively via email, does it mean that we now do have the option to put the composer at the top and to see the newest messages at the top in Ag...
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And hey y'all!We hear you, in Agent Workspace the position of the conversation log is now at the top and the composer is at the bottom, and the order of messages in the conversation log is now olde...
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Hey Olivier MAS! Placing custom field(s) in a form above the type/priority fields should keep them there (also just double-confirmed this in my demo account), this looks like an issue/regression yo...
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Hi all, Custom ticket statuses is officially GA'd at 100% rollout across all Zendesk customers on Agent Workspace. Cheers,JJ
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Apologies all, the General Availability launch of Custom Ticket Statuses (and all of the associated Apps Support API updates) got delayed to mid-Jan 2023.
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Howdy folks! JJ here, Group Product Manager at Zendesk, In regards to the feedback around the requester displaying on ticket tabs instead of the subject - we hear you, appreciate you being transpar...