Kolten Kittleson

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Agent Workspace

Hello h_sz_keWe appreciate the feedback on how the composer is structured, the layout of the side bar, and of course the workflow for changing the privacy setting on comments. As for opting out of ...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 13. April 2023 18:37
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Agent Workspace

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:15
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Product feedback: Agent workspace

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:15
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace Issues

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:14
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ticket Merging Experience in Agent Workspace

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:14
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Workspace UI problems and Darkmode

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:13
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace - Collection of issues presented by our agents using the new workspace

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:13
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Agent Workspace

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:12
• -1 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. UI updates now cause issues rendering alongside Dark Mode extentions in the Reply textbox

Hey folks! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on Thursday, April 25th at 9 AM PDT for our PM Roundtable. It’ll be an open d...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 12. April 2023 19:12
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace - Various Issues

Hey Scott Patterson,I am glad we can tackle some of that for your team in the short term, and giving us the feedback for a more long-term roadmap. As for the User Profile bar vs. User Data app, wou...

• Kommentar anzeigen
• Kolten Kittleson
• Erstellt 13. März 2023 23:50
• 0 Stimmen