Laura Hippert
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Neueste Aktivität von Laura Hippert-
Hi Jay, When working with the Activity Overview Report, the time parameter can be set to whatever you like!
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Hi Chase - I would definitely recommend posting your feedback on our existing reporitng abilities on products in our Community: https://support.zendesk.com/hc/en-us/community/topics/360003042793-Fe...
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Hi Rodger! While the full account export will just export everything - you might be able to export a Smart List with any filter you like applied, to achieve what you are looking for. I would take a...
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Hi Rodger, You are correct that at this time, the Days since last communication field does not factor in communication with the Support team, this would only be communication within Sell. You can r...
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Hi Ryo! I would definitely take a look at the article: Adding stages to your sales pipeline, but ultimately, yes you could add a new stage. While the default stages Won, Unqualified, and Lost, can...
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Hi William, While it is possible to sync one email address with multiple users, we don't support this workflow as you might see some issues with multiple users syncing to the same email account. W...
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Hi there! It looks like we are currently seeing an issue with the Drillthrough feature, I will be creating individual tickets and reaching out to provide more information. I apologize for the incon...
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Hi Martin! I would take a look at the helpers available to code your content. In a default Help Center, the Categories are displayed similar to the following (found in the Home Page template docume...
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Hi Everyone! We definitely appreciate your feedback and our Product team actively watches these threads for the discussion. Per their feedback: Currently, attachments from Zendesk are shared as pa...
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Hi @jglessner - I'd love to look into this further for you! I've created a ticket for you from support@zendesk.com and you should have received an email.