
Lisa Kelly
-
Gesamtaktivitäten628
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von39 Benutzer
-
Stimmen13
-
Abonnements227
Aktivitätsübersicht
Neueste Aktivität von Lisa Kelly-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Cheryl, If side conversations are not working as expected, contact Zendesk Customer Support so they can help you with your issue.
-
Lisa Kelly hat einen Kommentar hinterlassen
Thank you, Marleen. I forwarded your comment along to the Side conversations product team. As a workaround, you can deactivate side conversations in the context panel, but still use them in ticket...
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Andrew, Thanks for asking! There are some exceptions after Dec 7. The storage dashboard will not be visible for: Self-services accounts. The dashboard will be released at a later date for these...
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Folks, Thank you for your patience! Side conversations in the context panel is now available as a GA release. See Activating and deactivating side conversations in the context panel.
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Nora, Thank you for your interest. The feature is still rolling out. See the Announcement for details. Also, you have to have an Enterprise (or Enterprise plus) plan with Agent Workspace activat...
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Joey. It's fixed. Thanks for the heads up! I hope you enjoy the feature!
-
Lisa Kelly hat einen Kommentar hinterlassen
New EAP for Admin Center High-volume API dashboard Zendesk is working to provide customers with better visibility into their API traffic and usage profile. For qualified customers, Zendesk is offer...
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi John, Thanks for asking. Currently, there are no plans to change the pricing model for this add-on.
-
Lisa Kelly hat einen Kommentar hinterlassen
Hi Emily, Changes to the ticket properties panel should be "per user" See this sentence from the article: "When you’ve reached the desired width, stop dragging. Your adjustments are maintained acr...
-
Lisa Kelly hat einen Kommentar hinterlassen
Hola Andressa, I don't speak Spanish, but I think I know what you're asking. If you're using the Zendesk Agent Workspace, you need Support to view and manage Chat conversations.