
Max McCal
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Max McCal hat einen Kommentar hinterlassen
Hey, all – We really appreciate the interest and feedback here. I can definitely see how this idea has merit. I agree that the gap between an open helpdesk anyone can join and a closed one in which...
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Max McCal hat einen Kommentar hinterlassen
Offizieller Kommentar Thanks all for your comments. This is the first time this has come across my attention, and I wanted to reply, because I think this is an interesting and useful idea. It's a fairly significant proj...
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Max McCal hat einen Kommentar hinterlassen
Hi, all Though we don't yet have a solution in place for this, we are still working towards this goal. We have so many permissions related improvements to make that prioritizing between them is di...
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Max McCal hat einen Kommentar hinterlassen
We've just begun roll out of a change to our login experience for cookie restricted browsers. We'd love to get you feedback on whether or not it resolves the issue for you. We've had to balance a n...
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Max McCal hat einen Kommentar hinterlassen
Offizieller Kommentar Creating a new update for this thread to help keep people up to date. We appreciate everyone's feedback. At this time, OIDC is not currently on our short term roadmap. We still believe supporting i...
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Max McCal hat einen Kommentar hinterlassen
Hey, Peter – I can appreciate your frustration. I wish we had responded sooner, and I wish we had more detail to follow up, but we haven't made meaningful progress in this area. That said, we are ...
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Max McCal hat einen Kommentar hinterlassen
Gareth Elsby Our malware scanning detects malicious files and prevents them from being accessed by unsuspecting users. However in the case you mention, these events appear to have used legitimate, ...
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Max McCal hat einen Kommentar hinterlassen
Offizieller Kommentar Thanks for your feedback on this. Previously a comment was left in this thread implying this had been changed, but based on our most recent investigation, that is not the case. A wildcard entry sti...
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Max McCal hat einen Kommentar hinterlassen
Hey, Josef – You are correct. This features should allow you to set up two different SSO configurations, and assign one of them to all end users and the other to all agents. I apologize that we mi...
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Max McCal hat einen Kommentar hinterlassen
Hi, Tracy – I don't have a timeline to share at the moment, but we'll be sure to update this thread when we do.