
Mick O'Donnell
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Neueste Aktivität von Mick O'Donnell-
Mick O'Donnell hat einen Kommentar hinterlassen
Hi Michal, We took a look at PhotoPicker today following your post, but this library seems to be only for images, wherever the user can upload other document types such as PDF or XLS via the Zendes...
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Mick O'Donnell hat einen Kommentar hinterlassen
Offizieller Kommentar Hi Omar, I'm a Product Manager in Zendesk. Apologies for the delay in taking action on this issue. We're going to focus on a fix for this and release a new version of the SDK. I can't share an exac...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hi Anais!Thanks for raising this issue. We're going to work to address this issue as soon as possible. I don't think that we have any potential work arounds at the moment I'm afraid. As soon as we ...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hey folks, Just a quick update, we have now released a new version of the Support SDK and the Chat SDK to upgrade these dependencies. The release notes are here: Refactor the internal Suas library ...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hey folks, Just a quick update, we have now released a new version of the Support SDK (and the Chat SDK) to improve the handling of multiple permission request denials. The release notes are here: ...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hi folks, sorry for the delay. We've actively working on this dependency update, but I don't have a public date that we can share at the moment. There's a chain of dependencies that needed to be ad...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hi Ahmed, Thanks for writing in! I've replied on the post that you have linked to.
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Mick O'Donnell hat einen Kommentar hinterlassen
Hi Ahmed, Nothing is jumping out at me as incorrect in your implementation. If you're still blocked, and you're a Zendesk customer, do you mind opening a support ticket with Zendesk and we'll inves...
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Mick O'Donnell hat einen Kommentar hinterlassen
Hi Steven! Thank you for this feedback. This is really useful. I'll raise this with our SDK development team this morning, and we'll discuss it to see how we can improve on upgrades such as this on...
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Mick O'Donnell hat einen Kommentar hinterlassen
Thats a really interesting insight, I don't think it's on our roadmap today, but I'm going to follow up on this request internally with the folks working on our agent experience. This could add val...