Mick O'Donnell
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Thanks for your message! It's not possible today on the Zendesk Web Widget, but we're working to bring better customization options to our customers in the future, including giving our customers' d...
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Hi Jeremy B, no this doesn't happen today. The name value won't modify or overwrite the name stored in Zendesk Support. This is a limitation that we will address in the future.
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Hi Anton Maslov, yes this is possible using the Zendesk Web Widget as described here. Here is an example payload: { "external_id": “12345678”, "email": “janes@soap.com”, "exp": “163...
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Hi everyone. Thank you for posting on this topic. For anybody who may be struggling with an implementation issue around JWT authentication, or you suspect a potential issue with the Zendesk Web Wid...
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Offizieller Kommentar Hello all, Thank you for continuing to raise this issue to our team and bringing forward your feedback. We understand and apologize for the confusion on our timelines and updates. Please find more ...
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In this case, there was an issue with Harigharan's implement, and we were able to help support them via a Support ticket. We link to link to private support tickets on this public forum, sorry. If ...
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Hi folks, We've tested this internal, and both issues mentioned above by App Admin are resolved in the main build (post RC) of xCode 14.3. Once you have upgraded to the latest version of xCode 14.3...
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Offizieller Kommentar Hi Arsim! This is a nasty limitation of the Mobile SDKs as the moment. In an upcoming release, we're going to make it easier to modify the color of this text for color customization via the SDKs, a...
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Offizieller Kommentar Hi Patrick, Thanks for your post. This issue should now be solved with the most recent version of the Support SDK: https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/an...
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Hi Michal, We took a look at PhotoPicker today following your post, but this library seems to be only for images, wherever the user can upload other document types such as PDF or XLS via the Zendes...