Miles Ilog
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Neueste Aktivität von Miles Ilog-
Hello Tala, Thanks for your inquiry about images or videos from Instagram stories not being added to tickets. After checking on the expected functionality of Instagram Direct, I found at this tim...
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Hi Anna, You would be paying for the price of the inbound call when received plus the price of the outbound call when forwarded.
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Hi Felix, My colleague is already working on your inquiry. He'll reach out to you directly as soon as an update is available. Thank you.
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Hi Felix, Upon checking, a colleague is already working with you about this concern. We'll get back to you as soon as we have an update.
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Hi Jeremy, It's not currently possible to change the support address on a ticket via a trigger. The Select an Address app only functions when you have the Support agent interface open. The basic pl...
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Hi Blake, VoIP phone hardware like Polycom desk phones can't be used with Zendesk Talk. However, if you have an existing number on your VoIP phone, you may just forward the calls from your Zendesk ...
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Hi CoinBounds, Upon checking, a colleague is already working with you about this concern. Please reply to the ticket to further investigate the issue. Thank you.
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Hi CoinBounds, You can offer help center articles in multiple languages in the flow. You’ll need to enable those languages in your Guide settings, then add translated versions of those articles to...
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Hi Electric Blue, You can use Google Analytics to track the visitors to your website. For more information about setting up Google Analytics with your Help Center, see this article: Enabling Googl...
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Hi zendesk-bellaandduke, We currently don’t have the option to change the interval in between calls and it’s not yet possible to modify the speed of dialing at the moment. That being said, we enco...