Nhia Lor
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Neueste Aktivität von Nhia Lor-
Offizieller Kommentar Hi mws Thanks for taking the time to report this concern. We're currently investigate similar reports of this behaviour following a recent update to our composer in Support. In order to better tra...
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Hello Radzi Thank you for your patience with us regarding this matter. Our development team has now rolled back a feature update which we identified to be causing the issues with the update times i...
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Hey Patrick, If you're finding that the custom attribute "First Response Agent" is taking too long to load then its potentially due to the increased amount of real attribute or NULL values which ca...
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Hey Iain Spirit. We'll definitely need to dive deeper into the metrics and queries you've created. I'll reach out to you internally via a ticket and we'll be happy to help take a closer look into t...
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Offizieller Kommentar Hey Nadav, Thanks for raising this use case. You definitely raise a good point. Whilst our native SLA badge or the SLA event tracker does not currently show the remaining SLA time whilst paused. ...
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We actually just released this functionality recently. You can learn more about how these new functions here. Cheers, Nhia.
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Hi Milton, Thanks very much for bring this to our attention. We're currently working on this resolving this behaviour but I will create a ticket on your behalf so we can update separately once we ...
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Hi Madeline, Multi-select values are treated the same way as tags are in Explore so each multi select value within the field will appear as seperate attribute values when selected. As there can b...
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Hey Rodger, Thats correct; it is only currently possible to expert the drill through data once you have performed the drill through on each attribute value/column. I'm afraid at this time ticket ...
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Hi aumtrivedi, It sounds like your browser settings might be blocking third party cookies. Third Party cookies is normally blocked by default when using an incognito window in Chrome. I would re...