
Pablo Kenney
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Maheen, I'll send you an email.
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Oliver Tietze, The pod number is still available at /agent/admin/overview. Here's what it looks like in my account.
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Daniel Saldeitis - we have a working POC (Proof of Concept) and are now working on fitting in the work against other priorities. As soon as we have a fixed date, I'll update this thread.
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Jimmy Rufo, that's fair ask. We should be more proactive guiding people on active threads like this one into the appropriate support topics and threads. Thank you.
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Pablo Kenney hat einen Kommentar hinterlassen
Hi folks, My name is Pablo Kenney, and I'm a vice president of product here at Zendesk. I wanted to take a moment to jump into this thread and lay out a few responses on this issue. First, the re...
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Samsung Electronics America, Inc. - IT Account and Jysk IT en del af Sagro I/S - I can't commit to a date for the dashboard at this stage. We're doing work right now to enable retrieving the dat...
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Pablo Kenney hat einen Kommentar hinterlassen
Hi Tino R. you should hear back from the product team soon - I moved this from the original topic to the Guide/Help Center topic to ensure that the right product leaders see this and can respond.
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Pablo Kenney hat einen Kommentar hinterlassen
Hi @... re: attachment limits. @... is correct in his interpretation, if a file attachment is 50mb, then it would count as 50mb towards file storage and 0.1 kb for data storage (the article will be...
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Pablo Kenney hat einen Kommentar hinterlassen
Hi @... - basically yes. Technically, there are parts of Chat and Talk that create tickets and therefore are also affected by these limits, but for most customers Support is the product most affect...
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Pablo Kenney hat einen Kommentar hinterlassen
Hi @... and @... we are in the process of building the storage dashboards, we expect to have this ready towards the end of this year (2021 for future readers - feel free to keep me accountable on t...