
Pablo Kenney
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Neueste Aktivität von Pablo Kenney-
Hi Maheen, I'll send you an email.
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Hi Oliver Tietze, The pod number is still available at /agent/admin/overview. Here's what it looks like in my account.
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Hi Daniel Saldeitis - we have a working POC (Proof of Concept) and are now working on fitting in the work against other priorities. As soon as we have a fixed date, I'll update this thread.
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Hi Jimmy Rufo, that's fair ask. We should be more proactive guiding people on active threads like this one into the appropriate support topics and threads. Thank you.
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Hi folks, My name is Pablo Kenney, and I'm a vice president of product here at Zendesk. I wanted to take a moment to jump into this thread and lay out a few responses on this issue. First, the re...
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Hi Samsung Electronics America, Inc. - IT Account and Jysk IT en del af Sagro I/S - I can't commit to a date for the dashboard at this stage. We're doing work right now to enable retrieving the dat...
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Hi Tino R. you should hear back from the product team soon - I moved this from the original topic to the Guide/Help Center topic to ensure that the right product leaders see this and can respond.
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Hi @... Thanks for reaching out. I understand your frustration. Your sales rep should be able to share your data usage information with you, and should be able to share all relevant options. Contra...
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Hi @... Please email me at [edit: removing email from public internet for now - continued conversation over email] I do not believe that any "offer for extending our Zendesk data" is legitimate, a...
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Hi @..., this information is not currently available through the Support API, as we integrate this information into the product (see my notes above) we would also make it available in the Support A...