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Philipp
Beigetreten 17. Apr. 2021
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Letzte Aktivität 20. Jan. 2022
Zendesk Customer Care
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Community-Kommentar Q&A - Help center and community
Hey Anaïs!
At this time, there isn't a native way to sort promoted articles to appear in a manual order. Promoted articles would always appear at the top of the section, regardless of the sorting option chosen. You can find more information about it in this article.
At this time, there isn't a native way to sort promoted articles to appear in a manual order. Promoted articles would always appear at the top of the section, regardless of the sorting option chosen. You can find more information about it in this article.
Kommentar anzeigen · Gepostet 20. Jan. 2022 · Philipp
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KommentarAdditional ticket channels
Hey Peter! The updates on the notifications list should be coming in real-time - which is basically created in place in order to attend to tickets right away that are not currently open. I'll be creating a ticket on your behalf so we can discuss this a bit further and go from there. Thanks!
Kommentar anzeigen · Gepostet 28. Dez. 2021 · Philipp
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KommentarPerforming calculations
Hey Rudy! There should be a delete option when you navigate to the calculated attribute you created from either Rows/Columns/Explosions, clicking on the "pencil" icon, then it should open the calculations tab with the calculated attribute you created and you should see "Options" button at the top right. I hope this helps!
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Kommentar anzeigen · Gepostet 15. Nov. 2021 · Philipp
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Community-Kommentar Q&A - Apps and integrations
Hey Evie, have you tested this out using a different browser aside from Google Chrome like what James did and see if you'll still experience an error? If not, we can create a ticket on you behalf and go from there. Thanks!
Kommentar anzeigen · Gepostet 11. Nov. 2021 · Philipp
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