Salvador Vazquez

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

We have pushed the rollout of this until after the holiday high season and will get the change in towards the end of Q1 2023 with more details to come as we solidify a date.

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• Salvador Vazquez
• Erstellt 8. November 2022 21:55
• -2 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing new in-view filtering capabilities

For those who may not have seen the new announcement, we have introduced more ticket fields that are filterable that finished rolling out today.  https://support.zendesk.com/hc/en-us/articles/50814...

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• Salvador Vazquez
• Erstellt 3. November 2022 17:39
• 1 Stimme

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Hello everyone, We understand this is going to be a transition period and has been challenging to plan for this. We want to make this transition be as smooth as we can for you. We have decided to p...

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• Salvador Vazquez
• Erstellt 9. August 2022 16:32
• 1 Stimme

Offizieller Kommentar

1. Community
2. Feedback - Ticketing System (Support)
3. Basic filter option per view

Hi Alex, Thank you for bring this up. This is planned to be released in Q3. There will be some limitations in the first release but the general idea is that instead of sorting by a column and pagin...

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• Salvador Vazquez
• Erstellt 12. Juli 2022 19:59
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Clarification about announced changes to views sorting capabilities and pagination

Thank you for continuing the conversation here.  Bob, API changes are also going along with the UI changes.  CJ, The first phase of the filtering will be to all in an account or none in the account...

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• Salvador Vazquez
• Erstellt 2. Juni 2022 22:30
• -9 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Thank you all for taking the time to provide some feedback here. We have created a list of clarifying questions and answers that we hope will alleviate some of these concerns. Please take a look at...

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• Salvador Vazquez
• Erstellt 24. Mai 2022 21:27
• -5 Stimmen

Offizieller Kommentar

1. Community
2. Zendesk Suite Q&A
3. Report/Method/App/Any way at all - to show what "Views" a ticket ID would show up in

Hi Dominic Steel, Thank you for sharing this great use case. We currently do not have that sort of functionality to look at a single ticket ID and see what View(s) it is a part of. The current impl...

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• Salvador Vazquez
• Erstellt 4. März 2022 16:50
• 0 Stimmen