Salvador Vazquez
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Neueste Aktivität von Salvador Vazquez-
Offizieller Kommentar Hi Rom Hirsh, Thank you for posting this. We recently made a change to the table which had this unintended change. We are currently working to bring the previous default order of sorting back. I w...
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Hello all, Another key update from me. I have updated the dates to reflect the latest roll out dates for March 21 - 31, 2023. We hope the new filtering capability will ease the transition to this n...
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We have pushed the rollout of this until after the holiday high season and will get the change in towards the end of Q1 2023 with more details to come as we solidify a date.
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For those who may not have seen the new announcement, we have introduced more ticket fields that are filterable that finished rolling out today. https://support.zendesk.com/hc/en-us/articles/50814...
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Hello everyone, We understand this is going to be a transition period and has been challenging to plan for this. We want to make this transition be as smooth as we can for you. We have decided to p...
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Offizieller Kommentar Hi Alex, Thank you for bring this up. This is planned to be released in Q3. There will be some limitations in the first release but the general idea is that instead of sorting by a column and pagin...
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Thank you for continuing the conversation here. Bob, API changes are also going along with the UI changes. CJ, The first phase of the filtering will be to all in an account or none in the account...
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Thank you all for taking the time to provide some feedback here. We have created a list of clarifying questions and answers that we hope will alleviate some of these concerns. Please take a look at...
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Offizieller Kommentar Hi Dominic Steel, Thank you for sharing this great use case. We currently do not have that sort of functionality to look at a single ticket ID and see what View(s) it is a part of. The current impl...
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Offizieller Kommentar Hello all, thank you again for your continued excitement for this work! Our team is currently running a proof of concept for how many additional Views we can support and how many counts we could in...