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Shai Sy Dimayuga
Beigetreten 16. Apr. 2021
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Letzte Aktivität 23. März 2022
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Shai Sy Dimayuga hat einen Kommentar hinterlassen
When purchasing a subscription for Zendesk, you can choose to set your billing schedule either to monthly or annually billing cycle. For more information on billing and payments, you may refer to Billing FAQs.
Cheers!
Kommentar anzeigen · Gepostet 23. März 2022 · Shai Sy Dimayuga
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Hi Ibrahim,
There could be several reason as to why Answer Bot may not be suggesting articles. We'd love to check on this further so a separate ticket will be created on your behalf where we can continue look into your given scenarios.
Cheers!
Kommentar anzeigen · Gepostet 29. Juni 2021 · Shai Sy Dimayuga
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Hi Vladimir,
We may need to look into this further so a separate ticket will be created on your behalf where we can continue to look into the this.
Cheers!
Kommentar anzeigen · Gepostet 28. Juni 2021 · Shai Sy Dimayuga
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Hi Emily!
At this time, Answer Bot Flow Builder reporting is still in progress and something that our product team is actively working on. For any new product updates, you may refer to: Zendesk Updates.
Cheers!
Kommentar anzeigen · Gepostet 28. Juni 2021 · Shai Sy Dimayuga
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Shai Sy Dimayuga hat einen Kommentar hinterlassen
HI Kristen!
At this time, it is not possible within the native functionality of our platform to have users click on a “mailto” link which allows them to open their email program instead of clicking the “Submit” button to submit a ticket on a web form.
However, since you are using a custom form, you can customize it thru custom coding. Found this 3rd party link for reference. :)
Shaianne Sy Dimayuga | Customer Advocate
Kommentar anzeigen · Gepostet 17. März 2021 · Shai Sy Dimayuga
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Hi Francois S,
A ticket has been created on your behalf and someone from our Support Team will contact you back regarding this via email.
Cheers!
Kommentar anzeigen · Gepostet 16. März 2021 · Shai Sy Dimayuga
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