
Shannon Pesta
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Neueste Aktivität von Shannon Pesta-
Shannon Pesta hat einen Kommentar hinterlassen
Hi Ron! While custom code is possible, it is not supported. Sadly, we do not have any scripts or recipes to achieve this. If you'd like to add your own CSP headers, this would fall on you and/or y...
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Shannon Pesta hat einen Kommentar hinterlassen
Hey Kaila! Thanks for your question. I have a few follow-up questions about your current workflow so I've created a ticket on your behalf. We'll continue the conversation there!
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Shannon Pesta hat einen Kommentar hinterlassen
Hi again, Clifford! You are correct, the call recording greeting options are applied to inbound calls only. We do not have outbound greeting options at this time, but it has been a feature request ...
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Shannon Pesta hat einen Beitrag erstellt
Unterstützt Zendesk CSP-Header?
Frage Unterstützt Zendesk die Verwendung von Content Security Policy- Headern (CSP-Headern) im Help Center? Antwort Nein, Zendesk unterstützt weder CSP-Header noch garantiert Zendesk den Code. Es i...
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Shannon Pesta hat einen Kommentar hinterlassen
Hi Clifford! Thanks for your question! Within your Talk number settings and under the Call recording tab you have the options for what recording consent greeting you want to play to your callees. W...
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Shannon Pesta hat einen Beitrag erstellt
Kann ich angepasste Ticketfelder in meinem Kontaktformular neu anordnen?
Frage Kann ich angepasste Ticketfelder im Web Widget (Classic) -Kontaktformular neu anordnen? Antwort Nein, Sie können die Reihenfolge der in Ihrem Kontaktformular aktivierten angepassten Ticketfe...
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Shannon Pesta hat einen Kommentar hinterlassen
Hey Gualter! Welcome to the Community! Sadly, this feature is not available yet. But I will be sure to mark this as Product Feedback so it can be reviewed by our Product teams. Thanks!
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Shannon Pesta hat einen Kommentar hinterlassen
Hey Jahn! Thanks for your reply. Outgoing SMS messages from Zendesk can be replied to. I will create a ticket for us to continue troubleshooting! Talk to you there!
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Shannon Pesta hat einen Kommentar hinterlassen
Hi Jahn! Thanks for your comment! It is not possible to set a business name or caller ID for outgoing SMS messages. This is going to be controlled by the receiving device and if they have saved the...
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Shannon Pesta hat einen Kommentar hinterlassen
Hi again Dave! To answer your question, I'll need to gather more details about your specific use case and workflow. I have created a Support ticket to continue the conversation. Talk to you there!