이지훈
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이지훈 hat einen Kommentar hinterlassen
Jacob the Moderator I completely agree with you. Hello Salvador Vazquez and zendsk team!As an administrator, I have been accustomed to the 12 and 8 view display for many years. So even though there...
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I received a discontinuation announcement email for an app listed here. But when I tried to uninstall these apps from Management Center, I had trouble. That's because I couldn't find the app listed...
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As an administrator, I also wish I could delete macros created by individual agents.
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이지훈 hat einen Post erstellt
Text of "Mark As Solved" Button does not change in Copenhagen theme v3.
In Help Center Copenhagen Theme v2, the text of the "Mark As Solved" Button on the request page changed depending on whether there was a comment or not. [If there is no comment] [If there is a com...
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이지훈 hat einen Post erstellt
Limit the ability for agents to bulk download 'cutomer's personal information' in "View".
As in any country, personal information protection is important in system management in South Korea. When using Zendesk, the part that most violates personal information protection and requires urg...
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이지훈 hat einen Post erstellt
Is there a way to display only articles directly in the search results sidebar filter?
I read the below article and I want to display sidebar filters and results in the sidebar of search results page. https://support.zendesk.com/hc/en-us/articles/4408832681626-Help-center-templating-...
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이지훈 hat einen Post erstellt
Is there a way to display only articles directly in the search results sidebar filter?
I read the below article and I want to display sidebar filters and results in the sidebar of search results page. https://support.zendesk.com/hc/en-us/articles/4408832681626-Help-center-templating-...
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이지훈 hat einen Kommentar hinterlassen
Scheduling in zendesk can only be set in increments of at least 15 minutes. For detailed settings of messaging omni-channel routing, I think Zendesk's schedule settings should be changed to allow f...
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이지훈 hat einen Kommentar hinterlassen
hi. Sanjeev Your team isn't listed above, but the article API also has new limits starting yesterday. That's why I looked for this update notice. But in the article API there is no /count path for ...
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이지훈 hat einen Kommentar hinterlassen
Based on "offset pagination", your next_page would be "https://[your doamin].zendesk.com/api/v2/help_center/en-us/articles.json&page=2".