Hello,

We have a situation were we would need to share admin rights to other agents in order to trigger user email verification/or to add new user in the platform.

As far as we can tell the zendesk is rigid in this regards and does not allow this unless we assign them admin roles, which we don't want to do.

Is there any plan to have such feature in zendesk ?

Hello @..., thanks for replying back.

I uploaded the screenshot -> https://prnt.sc/t89vut

Please let me know if you need something else.

Regards,

Emil

@... Can you please confirm that the information I sent is the one expected? Is it enough for you to be able to offer guidance?

Regards,

Emil

Hello @...,

Thanks for replying.

I am leaving here the page where I added the code, unfortunately we are running a restricted Zendesk Help Center so I cannot share the URL with you directly.

I added Jquery by following an article found on the community and I attached a screenshot showing where it's placed.

I added the code inside the article_page.hbs like bellow.

Please let me know if you need other information.

Regards,

Emil

@... ^^

Hello,

I am trying to use this code, but how can I make the script to work? It does not seem to be recognized inside the article_page.hbs: Failed to load resource: the server responded with a status of 404 ().

Also, can you please let me know if I am editing the correct page? I am adding this code inside the article_page.hbs and replacing the block

Thanks for article Anonymous, it's very detailed and useful.

@... great catch! I couldn't figure out why the solution was not working for me, your comment helped! Thanks again