Dominic (Roca)
- Easy for your customers to request support or make a purchase - Get rid of ticket backlog - Increase CSAT - Lower ticket resolution - Get rid of repetitive tasks - Report on the fight metrics - Increase team productivity - Simplify processes
-
Gesamtaktivitäten45
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von1 Benutzer
-
Stimmen5
-
Abonnements19
Aktivitätsübersicht
Neueste Aktivität von Dominic (Roca)-
Dominic (Roca) hat einen Kommentar hinterlassen
Hi sarah aasland, thank you for following up. It looks good, I've tried a similar approach as a workaround. I am really looking forward for when this will be a bit more accessible like typing ce...
-
Dominic (Roca) hat einen Kommentar hinterlassen
@Agnieszka Czajka many thanks for your reply.
-
Dominic (Roca) hat einen Post erstellt
Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!
Hi peeps, My name is Dominic, I am a Zendesk consultant with 8 years of experience, 2 years Zendesk partner, and I've also worked at Zendesk. I want to share with all of you some of the knowledge I...
-
Dominic (Roca) hat einen Post erstellt
[Sell] Can the MRR in the subscription display in the "Revenue this month" in my dashboard
BeantwortetHi everyone, Hope all is well with you and are beside a lake or beach somewhere. Yes, get back to this post, when you're back ;) In Zendesk Sell, I have created a subscription for one of my clients...
-
Dominic (Roca) hat einen Kommentar hinterlassen
Many thanks for the reply Jupete Manitas! I have a further question: Can I create a custom app to do this using the API somehow though? Many thanks, Dominic
-
Dominic (Roca) hat einen Post erstellt
Zendesk Sell - Create lead with a Webbook from Zendesk support
Hi all, I hope you're having a great day today. From Zendesk Sell, can I create lead automatically from Zendesk Support using a Webbook? I know of the integration which agents can use but I would l...
-
Dominic (Roca) hat einen Kommentar hinterlassen
Hi Lee Scanlan, Welcome to the community. You're in safe hands as the community is super nice and there's a lot of documentation to go around. Checkout this video I made about Zendesk Explore: ht...
-
Dominic (Roca) hat einen Kommentar hinterlassen
Hi Lovelies, Any idea if Subscriptions added can appear in "Revenue this month" or somewhere in the deals? I'd like to see how much that adds to all the sales coming into the company. Kindly, Dom...
-
Dominic (Roca) hat einen Kommentar hinterlassen
Hi, I am not a fan of having to open multiple tabs at all time to be able to work in the new interface. I used to only need one tab, now I need several at all times. User experience has been made a...
-
Dominic (Roca) hat einen Kommentar hinterlassen
Hi Phil, Sorry to get back so late on this. I am a Zendesk consultant with 8 years of experience, I've also worked at Zendesk to do optimisations and setups. Because I wanted to give back to the ...