DominicCX
- Easy for your customers to request support or make a purchase - Get rid of ticket backlog - Increase CSAT - Lower ticket resolution - Get rid of repetitive tasks - Report on the fight metrics - Increase team productivity - Simplify processes
-
Gesamtaktivitäten46
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von3 Benutzer
-
Stimmen5
-
Abonnements20
Kommentare
Neueste Aktivität von DominicCX-
Hi sarah aasland, thank you for following up. It looks good, I've tried a similar approach as a workaround. I am really looking forward for when this will be a bit more accessible like typing ce...
-
@Agnieszka Czajka many thanks for your reply.
-
Many thanks for the reply Jupete Manitas! I have a further question: Can I create a custom app to do this using the API somehow though? Many thanks, Dominic
-
Hi Lee Scanlan, Welcome to the community. You're in safe hands as the community is super nice and there's a lot of documentation to go around. Checkout this video I made about Zendesk Explore: ht...
-
Hi Lovelies, Any idea if Subscriptions added can appear in "Revenue this month" or somewhere in the deals? I'd like to see how much that adds to all the sales coming into the company. Kindly, Dom...
-
Hi Phil, Sorry to get back so late on this. I am a Zendesk consultant with 8 years of experience, I've also worked at Zendesk to do optimisations and setups. Because I wanted to give back to the ...
-
Patrick Rieger, it might be that you're not setting your tickets to Closed, rather leaving them in Solved status? If you do set the automation to close tickets after a certain period of time, even...
-
Hi Lisa, thank you for getting back to me. Looking forward to the updates. Best, Dominic
-
This is now solved. Thank you.
-
Hi, Is it true that you cannot apply SLAs to tickets created via the API. Is there a workaround for this? Regards,