Maggie St.Clair
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Kommentare
Stimmen zur Aktivität von Maggie St.Clair-
This would be great for us as well. Many of our customers find the latest email and just reply to it creating a followup when it is actually a different topic/issue. We would still want our custome...
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Yes this would be a big help for us. We have a handful of articles that someone has rated as not being helpful. I don't know who rated it this way so I have no way of contacting them for more info....
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Definitely agree with @... about the export. I just tried to export my list of end users and was very disappointed when it only exported the one page. Also would love to have the ability to exclude...
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We too have a need to be able to delete old labels that are no longer used. I am finding articles tagged with labels that are meaningless as well as ones that are similar to other labels. A way to ...
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Yes, this would be very helpful!
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I believe that attachments were able to be added to comments in the old Knowledge Base. We moved to the new Help Center last week and I am trying to add an attachment that a customer added right be...
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We too would appreciate having custom statuses. At least, and very least, please make it so that customers do not see OPEN when we have a ticket ON HOLD. It is so misleading to our customers since ...
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Yes, this would be very helpful!
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This app is great and is saving me a few ours of work each month by being able to quickly update tags on end-users in mass quantities. The one thing missing that would be super helpful for me would...
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Yes! Anywhere in the system where you can do inclusion logic it would be helpful to have exclusion logic. User segments is definitely an area where this is needed.