Vladimir Petrushenka
-
Gesamtaktivitäten211
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich1 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen91
-
Abonnements65
Kommentare
Neueste Aktivität von Vladimir Petrushenka-
that's great @... thanks so much. I should have checked that before posting
-
Hi @... Thanks for your comment above. Using the Ticket solved - Date attribute makes CSAT very volatile. If the bad rating is given to a solved ticket in May, then CSAT is counted towards May's ...
-
Massive +1 !!
-
Thanks for this @... I'm not sure I understand the 'brand' bit. I've tried to set up a query following the example from the article that you've shared, but can't get it working. I've asked the q...
-
hi @... Thanks for this. That looks interesting . Our agents keep asking how they can compare their Monthly Sat score against the average Sat score in last 12 months. So the query would have bars ...
-
+1 to CJ's comment. But more generally - it feels like it's a best practice to have functionality that gives users control over their subscriptions. Not really sure why we need to upvote/prove it
-
That's great, thanks for this, Rob!
-
Hey @... Hope you are well. I can't see the ''Compute separately' option in Date range calculated metric. Has it been removed? This is what I'm seeing, the scroll bars are right down:
-
hi @... what are the automated emails? Is this just the invite to view a dashboard after it was shared? Or is there a way to schedule a DB link to be sent? Thanks
-
Hi there, I have a metric A and a metric B in my query in absolute numbers monthly and when I add a ratio of them in % using the result metric calculation it's added to the query against the exi...