
Nathan Purcell
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Nathan Purcell hat einen Kommentar hinterlassen
Colleen, that CSS isn't targeting those divs as they don't have the class "block-list-item". In your CSS, replace ".block-list-item" with ".custom-block" and it should work.
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Nathan Purcell hat einen Kommentar hinterlassen
Salvador Vazquez can we have an update please?
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Nathan Purcell hat einen Post erstellt
Why not offer side-loading on all API entities that have a foreign key reference?
As per the title, why does the Zendesk API not offer side loading on each entity that has a FK attribute? Working example that I noticed today: CSAT ratings. CSAT ratings have FKs for assignee, g...
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Nathan Purcell hat einen Kommentar hinterlassen
Is there a cost to that Fredys? The only pricing I could find appeared to be for the Helpdesk product. It's a pretty poor testament to Zendesk that such a simple request was overlooked in the firs...
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Nathan Purcell hat einen Kommentar hinterlassen
Weighing in here as I'm about to cross the webhook bridge too. Notifiable users should be definable on the individual webhook. It should not be a global setting as it's perfectly feasible for webh...
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Nathan Purcell hat einen Kommentar hinterlassen
This menace of a popup on every page. I'm sure that whatever the background logic is to determine whether or not the not-important-to-me-gets-in-the-way-of-everything notification should appear a...
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Nathan Purcell hat einen Kommentar hinterlassen
Alina, is there a tracker or ticket or post we can follow for updates on the permissions task you mention?
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Nathan Purcell hat einen Kommentar hinterlassen
Nicholas you can't use exact string matching on "punctuation". I have an open escalated ticket with Zendesk about this because it's preposterous and a serious limitation of the search function.
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Nathan Purcell hat einen Kommentar hinterlassen
An obvious side effect of this problem is that the Zendesk admins have no method of changing a user's rating. Adding such a feature clearly allows it to be gamed (only to ones own detriment) but t...
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Nathan Purcell hat einen Kommentar hinterlassen
Have any of the suggestions in this thread been implemented?