Jahn Jerenz Bronilla
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Neueste Aktivität von Jahn Jerenz Bronilla-
@... - not much of a worry I think but rather wondering why ZD aren't adding the "received at" as attribute given this is a great help for us. The work around you're providing is kinda tedious give...
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This post was 7 years ago but I guess still no progress nor update if this can be activated. Agents are requester/end user too and this is actually beneficial for us given that we have a lot if int...
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Hi Andrew Chu - for me the filter applies to all tab across the dashboard.
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Hi Cheeny Aban, Unsharing of ticket is always being made on the receiving side by the receiving side of the ticket so I cannot understand why it's not reflecting on their end given that the action ...
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Hi Cheeny Aban, That's the concern actually as even if the unsharing happened on that account where it was unshared still we can't see the event like the sample from Becca.I totally understand how ...
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Hi Cheeny Aban, why is that? is that suppose to be in the event given it's technically one of the "events" happened in the the ticket?
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Hello Dave Dyson - I am looking in the events and can't seem to find the date when was the ticket has been unshared. This is very important when investigating ticket specially those who have sensit...
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Apparently there's nothing we can do than to wait....................
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This is totally frustrating that a simple task can't be done because of this limitation.
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Hi Rob Stack - One of the dashboards I created do have 4 tabs on it. Question, is there a way I can restrict the tab for each team only so they are not allowed to view the other 3 tabs? Thanks!