Florian

1. Community
2. Feedback - Ticketing System (Support)

Before the latest Update (feels like Downgrade) of the messaging channels it was possible to create automations based on "hours since requester update". Meanwhile this condition is not working anym...

• Florian
• Erstellt 18. Oktober 2022 13:39
• 1 Follower
• 0 Kommentare
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A

I am using this target to leave automated internal comments via automation:   Now I'd like to insert a comment including a hyperlink, but the text does not appear as hyperlink. The internal commen...

• Florian
• Erstellt 19. März 2021 10:39
• 3 Follower
• 9 Kommentare
• 0 Stimmen