Amie Brennan
Solutions consultant for SuccessCX - Australia's #1 Zendesk Master Partner
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Stimmen zur Aktivität von Amie Brennan-
hey Team, On behalf of Paul Calvert and myself, we'd like to submit the following feature request for draft composer: -Allow any agent, not just the ticket assignee to be able to view draft resp...
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I'd like to challenge the 61% figure mentioned in this post as I feel it's quite skewed. These 61% of users could be new users to utilising Zendesk Explore and don't know how to use the classic das...
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hey Shishir Sharma, As a Zendesk implementation partner, I am really struggling with this like many of the others above me who've commented with their feedback. As a ZD admin who implements many ...
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@... Are you able to please see if there's any update on when custom status' will be released?
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@... Any update on when multi-agent capabilities on agent workspace will be introduced considering we're now nearing the end of H1 2021?
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Amazing! As always the next question on everyone's lips Colleen Hall is when will this functionality be built into the Admin UI for those admins who are less technical and don't know how to use the...
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Toby Sterrett Some great feedback here. :)
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hey Will Poon, I will second Mike's request about being able to link web forms to the messaging bot. I'm a Zendesk Implementation partner and here are the reasons why it would be good to have this ...
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I too am curious as to what this means for light agents?
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Hey Everyone, In the interim (short of Zendesk building something into the UI). I recommend for you all look at this app in the marketplace: GDPR Search & Destroy. It will allow you to delete tick...