Hi,

Lately we've seen a new Cause of suspension - Account owner's address needs to be verified.

It's not listed in this article. We seem to be getting some legit customer emails as well as a lot of spam with that. Anybody else seeing this?

Can ZD Support tell us more about it please?

Btw, we allow anybody to submit tickets, but we don't enable nor require registration. All customer communication is via email, API (Contact Us form), or phone. These have come via email. We had a separate issue with spam some via the web form, which we used to use with Help Center and Chat. We had disabled Chat a long time back, and just recently disabled Help Center when we found this, since it was outdated anyway and no longer being used by agents.

Thanks.