Having a bit of a hair pulling moment. Every day I hear from my agents that images aren't loading on my help docs guide. When I look, they appear... when they look again in 5 minutes, they show up. Sometimes they load, other times they don't. It's almost like they time out and just don't display.

Is this common? I'm kind of tired of having to tell people "Clear your cache and try again in a few minutes" and this is starting to impact our end users as they randomly experience the same thing.. Is there anything I can do to try and fix this on my end? I'm not hosting my images elsewhere, they are all uploaded to zendesk guide as normal.

Any thoughts, tips, tricks or suggestions are welcome.