Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Sebastian's Avatar

Sebastian

Beigetreten 15. Apr. 2021

·

Letzte Aktivität 14. Okt. 2024

Folge ich

0

Follower

0

Gesamtaktivitäten

184

Stimmen

29

Abonnements

65

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Sebastian

Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk Apps Framework (ZAF)

Thank you for the feedback. So there currently is only the middleware solution, unless one wants to risk the secret being in plain in the source. The risk would extend to all agents that can see the app in the backend, I assume.

Kommentar anzeigen · Gepostet 14. Okt. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk Apps Framework (ZAF)

Good idea. Tampermonkey/Greasemonkey might be able to shorten the development even. 

Kommentar anzeigen · Gepostet 11. Okt. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk APIs

Kommentar anzeigen · Gepostet 08. Okt. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk Apps Framework (ZAF)

Li Xia when you say “ouf ot the box”, which workarounds would exist for that, if any?

Kommentar anzeigen · Gepostet 08. Okt. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk Apps Framework (ZAF)

They probably used routeTo, which opens a ticket in a new tab inside of Zendesk.
https://developer.zendesk.com/api-reference/apps/apps-support-api/all_locations/#routeto

Kommentar anzeigen · Gepostet 07. Okt. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Post erstellt

Post Developer - Zendesk Apps Framework (ZAF)

Hello,

 

Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last step before execution That is fine for a basic user-pass auth, but not anymore if you need to, like in my place, create an HMAC of the secret and only that value can be used for authentication.

 

Anyone knows how to solve this? I don't think it's a very good workaround to store the secret code directly in the code. But momentarily is seems to be the only solution.

 

Thank you!

Gepostet 07. Okt. 2024 · Sebastian

0

Follower

2

Stimmen

2

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk APIs

Yes, what is the answer?

Kommentar anzeigen · Gepostet 30. Sept. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

+1 for this. I wonder about the many negative votes. Maybe the OP should state in the first sentence to have “the option”.

Kommentar anzeigen · Gepostet 26. Sept. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Help Center (Guide)

Not sure why my reply is awaited here. I don't want to have this automatically created ticket sit there endlessly telling me that my reply is required. Even with me replying it still says so. :thinking:

Kommentar anzeigen · Bearbeitet 23. Sept. 2024 · Sebastian

0

Follower

0

Stimmen

0

Kommentare


Sebastian hat einen Kommentar hinterlassen

KommentarHow to customize the theme of the help center

There is an undocumented limit on the label field. 40 characters. Same error message.

Kommentar anzeigen · Gepostet 17. Sept. 2024 · Sebastian

0

Follower

1

Stimme

0

Kommentare