Ruddy DEROSIERS

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Peter Goddeni think Salvador tried to make a new section but it didn't worked :D

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• Ruddy DEROSIERS
• Erstellt 18. September 2023 12:25
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1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

John DiGregorio if you want to use this script in V2 API you have to : - insert link to jquery in your document_head - remove first line $(window).on('load...... -> Look at my answer on the other p...

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• Ruddy DEROSIERS
• Erstellt 31. Mai 2022 07:54
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

John DiGregorio Have you inserted the script in your document.head ? also

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• Ruddy DEROSIERS
• Erstellt 30. Mai 2022 14:37
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

sorry for the wrong answer, (); are missing behind the hide else { $("#360003482932").hide(); }  

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 15:48
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

 var i = 0;     var checkExist = setInterval(function() {     i++;     if ($("a.nesty-input").length){     clearInterval(checkExist);     $("a.nesty-input").each(function() {     $(this).bind( "cli...

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:52
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

or perhaps modify your code with something like : if organization.name === "Managers"  { form.show } else { form.hide }

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:42
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Damon Maranya can you try tu put your code at the top avec your script.js, like this ?

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:40
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1. Community
2. Feedback - Ticketing System (Support)
3. Support custom signature

Hello Rocky, You can make something like This :  This will insert an image on each agent's comment

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 13:08
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon Maranya, i checked your code and i think i found your error. Try to remove lines 489 and 502 Your code has to start with your var i=xxxxxxx and finish with },100);

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 07:46
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

Hi Damon Maranya, try to replace the line 489 with this :  $("360003482932").hide(); instead of $("360003482932").remove();

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• Ruddy DEROSIERS
• Erstellt 11. Mai 2022 14:43
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