Ruddy DEROSIERS

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3. How can I hide ticket forms based on a user's organization?

John DiGregorio if you want to use this script in V2 API you have to : - insert link to jquery in your document_head - remove first line $(window).on('load...... -> Look at my answer on the other p...

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• Ruddy DEROSIERS
• Erstellt 31. Mai 2022 07:54
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1. Community
2. Zendesk Suite Q&A
3. Hiding a Form From All Users Except Member of an Organization

John DiGregorio Have you inserted the script in your document.head ? also

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• Ruddy DEROSIERS
• Erstellt 30. Mai 2022 14:37
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3. Hiding a Form From All Users Except Member of an Organization

sorry for the wrong answer, (); are missing behind the hide else { $("#360003482932").hide(); }  

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 15:48
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3. Hiding a Form From All Users Except Member of an Organization

 var i = 0;     var checkExist = setInterval(function() {     i++;     if ($("a.nesty-input").length){     clearInterval(checkExist);     $("a.nesty-input").each(function() {     $(this).bind( "cli...

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:52
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3. Hiding a Form From All Users Except Member of an Organization

or perhaps modify your code with something like : if organization.name === "Managers"  { form.show } else { form.hide }

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:42
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3. Hiding a Form From All Users Except Member of an Organization

Damon Maranya can you try tu put your code at the top avec your script.js, like this ?

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 14:40
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1. Community
2. Feedback - Ticketing System (Support)
3. Support custom signature

Hello Rocky, You can make something like This :  This will insert an image on each agent's comment

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 13:08
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Hi Damon Maranya, i checked your code and i think i found your error. Try to remove lines 489 and 502 Your code has to start with your var i=xxxxxxx and finish with },100);

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• Ruddy DEROSIERS
• Erstellt 12. Mai 2022 07:46
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3. Hiding a Form From All Users Except Member of an Organization

Hi Damon Maranya, try to replace the line 489 with this :  $("360003482932").hide(); instead of $("360003482932").remove();

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• Ruddy DEROSIERS
• Erstellt 11. Mai 2022 14:43
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2. Feedback - Help Center (Guide)
3. Reusing images in multiple Articles

Erica Dyson librairy is not yet implemented but you can use external image in your articles. In your articles click on the source button : Then, you will be able to add external image like this : ...

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• Ruddy DEROSIERS
• Erstellt 21. April 2022 07:11
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