Edwin Schukking
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Edwin Schukking hat einen Post erstellt
User Language: alphabetical order (English) + details in ticket profile
Hi all, I have noticed something odd happening with the handling of the User Language in Zendesk Support and am wondering if someone else noticed this as well. user profile section in ticketThe d...
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Edwin Schukking hat einen Kommentar hinterlassen
Thank you so much, this indeed did the trick!
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Edwin Schukking hat einen Post erstellt
[Copenhagen Theme] hide comment count in Recent Activity?
BeantwortetHi, None of my articles are open for comments, but the Recent Activity section on the homepage in the Copenhagen theme still shows a comment count. I can hide the recent activity completely but wou...
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Edwin Schukking hat einen Kommentar hinterlassen
Hi, We have a dropdown field in our contact form on the Helpcenter for which we would like to hide some of the field values for the end users. At the moment I am using dynamic content and leave the...
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Edwin Schukking hat einen Kommentar hinterlassen
Steffen Ott - in the agent workspace click on the Customers icon in the left vertical menu and then perform a search on the email address. If you find it in the list, check if you can delete the ac...
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Edwin Schukking hat einen Kommentar hinterlassen
In the meantime, would the below help you all out? (copied from https://www.pocket-lint.com/apps/news/google/149866-how-to-enable-dark-mode-for-google-chrome) How to force dark mode for Chrome web ...
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Edwin Schukking hat einen Kommentar hinterlassen
Hi Evie, This I noticed this morning as well. Since I was no longer using the app, for me it was easier to just uninstall the app. There is a lot of banter about this move from GrowthDot going on a...
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Edwin Schukking hat einen Kommentar hinterlassen
Hi Kathy Mashalla, For each language variation you would have your article in, you would select the text you would like to be in a note or warning box and choose either the note or warning colour y...
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Edwin Schukking hat einen Kommentar hinterlassen
Given the solution from Kay, would the webhook look like below?
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Edwin Schukking hat einen Kommentar hinterlassen
Hi Dane Mutters, Did you already set up your support email address in Zendesk? If not, this Zendesk article will explain to you the steps. You mentioned you were using your personal work address. ...