Tres Moore

1. Community
2. Zendesk Suite Q&A
3. Agent Productivity - Solved, Pending and On Hold

Pedro Rodrigues I'd like to do the same as the original poster but don't understand your question. How would I go about reporting on all updates by agent who either updated a ticket to pending, sol...

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• Tres Moore
• Erstellt 7. Juni 2022 20:39
• 1 Stimme

1. Account
2. ...
3. Single sign-on
4. Single sign-on (SSO) options in Zendesk

If one of our users uses social single sign on, are we able to see which users by email viewed a particular article? 

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• Tres Moore
• Erstellt 31. Mai 2022 14:24
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1. Community
2. Feedback - Ticketing System (Support)
3. Ability to merge organizations

Darn it, came to this thread in need and was hoping this was live at this point. Definitely something that would be helpful for my team!

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• Tres Moore
• Erstellt 21. April 2022 19:29
• 0 Stimmen