Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Danny Cohen's Avatar

Danny Cohen

Beigetreten 15. Apr. 2021

·

Letzte Aktivität 27. Okt. 2021

Folge ich

0

Follower

0

Gesamtaktivitäten

12

Stimmen

4

Abonnements

4

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Danny Cohen

Danny Cohen hat einen Post erstellt

Post Feedback - Help Center (Guide)

User story: customer needs to be able to click on a phone number displayed on our article to quickly call for support

repro of error: content team creates hyperlink in article editor with the "tel:####" link and publishes it. User goes to the article and clicking the number does nothing 

click to call works for links that are hard coded in the HTML of pages but not in {{article.body}} content. 

Gepostet 11. Dez. 2020 · Danny Cohen

13

Follower

12

Stimmen

10

Kommentare


Danny Cohen hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

+1 For this feature. It's not practical to add agents into many groups when we want to restrict the tickets that need to be restricted and worked by only one group. 

@... for visibility. 

Kommentar anzeigen · Gepostet 30. Juni 2020 · Danny Cohen

0

Follower

1

Stimme

0

Kommentare


Danny Cohen hat einen Kommentar hinterlassen

Community-Kommentar Q&A - Help center and community

Thanks for the help everyone! I was able to manually find all the strings in all the languages enabled using the inspect tool in Chrome. 

I was just hoping that there was a key for this phrase in the t (translation) helper for the Help Center. 

Kommentar anzeigen · Gepostet 02. Apr. 2019 · Danny Cohen

0

Follower

0

Stimmen

0

Kommentare


Danny Cohen hat einen Kommentar hinterlassen

Community-Kommentar Q&A - Help center and community

@vladan, quick question: 

Do you know if the ".notification-text" is localized? Or does it change when the HC language is changed?  

We have a script with this logic to determine if we should show a section: 

We're noticing that this section is not appearing in our help centers when different languages are set, but only when english is set. 

Kommentar anzeigen · Gepostet 01. Apr. 2019 · Danny Cohen

0

Follower

0

Stimmen

0

Kommentare