Zoe
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Neueste Aktivität von Zoe-
Zoe hat einen Kommentar hinterlassen
Hi, I'm a Product Writer, not a Developer/Engineer, so I don't have much technical knowledge. Is this straightforward to implement, or do I need to seek technical support?Thanks.
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Zoe hat einen Kommentar hinterlassen
I've added the promote functionality and my promoted articles appear on my homepage which is great. What I've noticed is that my side navigation is showing the promoted articles at the top of the m...
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Zoe hat einen Kommentar hinterlassen
Hi, I'm looking to add a list of the most popular articles onto my help centre homepage. We don't currently use any voting functionality on articles. Is it possible to add a list of the most viewed...
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Hi, is anyone able to confirm whether Zendesk Explore is powered by Google Analytics, please?
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Zoe hat einen Kommentar hinterlassen
Are there any timescales for these items? Would be great to see some new and very much needed features in Zendesk Guide.
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Zoe hat einen Kommentar hinterlassen
Hi Nicole, It's really disappointing to hear that the article editor is not one of the features in the development cycle as it seems like it's definitely in need of some attention. There's a good f...
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Yes!!! This feature is a must! Can't understand why it doesn't already exist?
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Zoe hat einen Post erstellt
Find and replace
It seems off that there's no 'find and replace' feature in Zendesk Guide. The editor is very limited in terms of what it can do, is this on the roadmap?
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Zoe hat einen Post erstellt
Image IDs
I've found out the hard way that if you upload an image into an article, then decide to copy and paste the image into a different article, the article preview shows the image successfully inserted,...
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Zoe hat einen Post erstellt
Identify links
It would be great to have a central management area for links. The issue I'm experiencing is remembering where I've placed links to other articles, meaning if I rename or archive an article, I need...