Zoe Goble
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Neueste Aktivität von Zoe Goble-
Zoe Goble hat einen Post erstellt
Improve Zendesk guide article editor tools
The editor is very basic. I would love to see buttons introduced that simply insert a note or a callout text box that doesn't require coding knowledge to implement. Another feature request is to al...
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Are there plans to make this more straightforward in Zendesk Guide? Implementing all of these fairly technical steps is time-consuming and not practical when there are multiple articles that requir...
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Hi, I'm a Product Writer, not a Developer/Engineer, so I don't have much technical knowledge. Is this straightforward to implement, or do I need to seek technical support?Thanks.
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I've added the promote functionality and my promoted articles appear on my homepage which is great. What I've noticed is that my side navigation is showing the promoted articles at the top of the m...
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Hi, I'm looking to add a list of the most popular articles onto my help centre homepage. We don't currently use any voting functionality on articles. Is it possible to add a list of the most viewed...
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Hi, is anyone able to confirm whether Zendesk Explore is powered by Google Analytics, please?
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Hi Nicole, It's really disappointing to hear that the article editor is not one of the features in the development cycle as it seems like it's definitely in need of some attention. There's a good f...
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Yes!!! This feature is a must! Can't understand why it doesn't already exist?
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Zoe Goble hat einen Post erstellt
Find and replace
It seems off that there's no 'find and replace' feature in Zendesk Guide. The editor is very limited in terms of what it can do, is this on the roadmap?
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Zoe Goble hat einen Post erstellt
Image IDs
I've found out the hard way that if you upload an image into an article, then decide to copy and paste the image into a different article, the article preview shows the image successfully inserted,...