Zoe Goble
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Neueste Aktivität von Zoe Goble-
Zoe Goble hat einen Kommentar hinterlassen
Good to see the article editor is getting some attention. I'm hoping the following ideas have been considered for the article editor UI enhancements: - Buttons to insert tabs/accordions/buttons (ra...
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Zoe Goble hat einen Post erstellt
Improve Zendesk guide article editor tools
The editor is very basic. I would love to see buttons introduced that simply insert a note or a callout text box that doesn't require coding knowledge to implement. Another feature request is to al...
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Zoe Goble hat einen Kommentar hinterlassen
Are there plans to make this more straightforward in Zendesk Guide? Implementing all of these fairly technical steps is time-consuming and not practical when there are multiple articles that requir...
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Zoe Goble hat einen Kommentar hinterlassen
Hi, I'm a Product Writer, not a Developer/Engineer, so I don't have much technical knowledge. Is this straightforward to implement, or do I need to seek technical support?Thanks.
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Zoe Goble hat einen Kommentar hinterlassen
I've added the promote functionality and my promoted articles appear on my homepage which is great. What I've noticed is that my side navigation is showing the promoted articles at the top of the m...
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Zoe Goble hat einen Kommentar hinterlassen
Hi, I'm looking to add a list of the most popular articles onto my help centre homepage. We don't currently use any voting functionality on articles. Is it possible to add a list of the most viewed...
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Zoe Goble hat einen Kommentar hinterlassen
Hi, is anyone able to confirm whether Zendesk Explore is powered by Google Analytics, please?
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Zoe Goble hat einen Kommentar hinterlassen
Hi Nicole, It's really disappointing to hear that the article editor is not one of the features in the development cycle as it seems like it's definitely in need of some attention. There's a good f...
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Zoe Goble hat einen Kommentar hinterlassen
Yes!!! This feature is a must! Can't understand why it doesn't already exist?
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Zoe Goble hat einen Post erstellt
Find and replace
It seems off that there's no 'find and replace' feature in Zendesk Guide. The editor is very limited in terms of what it can do, is this on the roadmap?