Lohith S
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Lohith S hat einen Kommentar hinterlassen
There is no User Management for the Agents. Like if we want to add which region, the country he/she belongs to, Phone number, Internal Department to which he/she belongs, Last signed in, Created, u...
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Lohith S hat einen Kommentar hinterlassen
Hi Team, Recently there was an announcement to the changes in Organization page. Can we get something similar to the Agent page as well ? Like adding a department, region, telephone etc ? There is ...
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Lohith S hat einen Kommentar hinterlassen
+1 for Jahn Bronilla's ask. Export to csv/excel would certainly help if we have a large user base. Can we also have the Role(Staff, Contributor etc) as a column here ?
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Lohith S hat einen Kommentar hinterlassen
Undo is a Must especially when you give an option of Automatic Re-Organize, which screws the widgets. All the 30+ widgets are now screwed when I click Edit on one of the dashboards.
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Lohith S hat einen Kommentar hinterlassen
Thanks for this @.... I was able to create this query. To make it look similar to Insights report, can I sort by Requester created - Date by Ascending or Descending ? Thanks Lohith S
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Lohith S hat einen Post erstellt
User creation date in Explore
Hi Team, Looks like there is no data available on the creation date of a user in Explore. Insights had this for reporting purpose. Request you to enable this metric in Explore Thanks Lohith S
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Lohith S hat einen Kommentar hinterlassen
We need this as we have several raw data reports that were scheduled in Insights. Should I create a Dashboard for all of that to work ? Please enable this feature. Thanks Lohith S
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Lohith S hat einen Kommentar hinterlassen
I was able to schedule Dashboards to End-Users in the organizations using Zendesk Insights Private Schedules created on Dashboard. The same feature/functionality is not at all available in Zendesk ...
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Lohith S hat einen Kommentar hinterlassen
Hi Rachel, For the "Make the date absolute (ie created_at 4/1/2019)" You can edit the request_page.hbs and make the timeago=false for all fields. Edit it for both created_at, udpated_at and publish...
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Lohith S hat einen Kommentar hinterlassen
Hi Folks, I wanted to display the exact date for fields "Created" and "Last Activity" fields. Currently, it displays like 2 months ago, 15 days etc. I want it to be the exact date like 12-07-2018. ...