Jacob Bergman

1. Community
2. Feedback - Ticketing System (Support)
3. Add scheduling rights to team leads

Hi Alina, As admins have all the access, we limit the admins to only a few. But as we have plenty of teams, we have plenty of requests to change the schedules. As only admins can do this they need ...

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• Jacob Bergman
• Erstellt 25. April 2022 09:02
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Change default country pre-fix for callbacks in web widget

We would like this as well!

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• Jacob Bergman
• Erstellt 21. März 2022 10:13
• 1 Stimme

1. Community
2. Feedback - Voice (Talk)
3. Schedule intervals in 15 mins

We would also like this!

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• Jacob Bergman
• Erstellt 21. März 2022 10:08
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Side Conversation Signatures all at the bottom of the trail

Hi, Same for us. Do you have any fix for this?

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• Jacob Bergman
• Erstellt 4. März 2021 10:57
• 1 Stimme

1. Support
2. ...
3. Ticket automation and collaboration
4. Enabling side conversation child tickets

Hi, Thanks for this feature! How do I create a trigger that opens the parent ticket on reply of the child ticket? 

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• Jacob Bergman
• Erstellt 15. Januar 2021 08:43
• -1 Stimmen