Carlos Santos
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Gesamtaktivitäten43
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Letzte Aktivität
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Kommentare
Stimmen zur Aktivität von Carlos Santos-
Why is being able to export a simple list of articles with all its attributes (if not content as well) being discussed for years as if it weren't something that SHOULD exist as a basic core feature...
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Hi Ashwin Raju. We have tons of situations where the ticket is pending on specific users of our Zendesk (approval, participation, clarification, execution, etc). And they may be agents or end-users...
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Unfortunately, I have to agree that this looks like a half-baked feature. Lots of potential but then (according to Zendesk support on using user lookup fields in views):(...) you are not able to us...
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I second that. Also need to know the age of unsolved tickets in business days.
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+1 For the default on time filters
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Clearing dates would be useful, but clearing ANY fields would be perfect. Like text fields, for instance.
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My 2 cents on this feature's "quality", reposted from: https://support.zendesk.com/hc/en-us/articles/4591924111770-Using-lookup-relationship-fields THIS: "Unfortunately, I have to agree that this...
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Hi Gabriel. The "edit view" shows (at least to me, not sure if Zendesk's licensing or version changes that somehow) when the view was last updated but not by whom and not who created it in the firs...
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Any news on this?
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I second that. Been waiting for this feature for years now...