
PT Dadlani
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Neueste Aktivität von PT Dadlani-
Is this possible? Is there a current user variable that be used to as a filter? The alternative is re-creating dashboards for every user and then filtering them individually to that user, which i...
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When will business hours be available or how can one calculate this using business hours? Otherwise, this metric is more or less useless from a customer perspective.
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Doesn't this presume that the organization the customer is from has opened at least 1 ticket ? What if I want to list a report that shows me any organizations that have never logged a ticket?
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Hi there - Related question here, what if you want to report on the aggregate of your top level categories and the first category is not a constant? For example, we have a Product Area field that...
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Hi - Is it possible to port over an existing dashboard into a live one without having to recreate it in totality? Thanks,PT
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Has this issue been resolved? How do you change the tab title width at the top of each dashboard tab in Explore?
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Can someone provide a timeline on this? Having access to comments allows for more meaningful reporting - especially if you can pull a report on specific comments - such as all that use a particula...
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Is there an ETA to fix this? The solutions provided by Zendesk either (1) create a lower response rate due to the need to click the rating elsewhere or (2) create possibly false positives, switchi...
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Is there a way to report on Suspended tickets?
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This would be a good feature to have as the alternative is to move the query you want to schedule to a dashboard, which is bulky and messy.