Borgny Hageberg
Systemadministrator ACOS
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Borgny Hageberg hat einen Kommentar hinterlassen
Hi, this is a critical matter for us also! We really do not like that out end users accounts with sensitive information could be leaked to attackers. Today the best user-tools and systems offer sim...
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Borgny Hageberg hat einen Kommentar hinterlassen
Love to have this!
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Borgny Hageberg hat einen Post erstellt
Feature Request: Adding a domain to the White list automatically when creating an organization
We have used Zendesk for two years now and we have set up Zendesk Support as a closed portal. We would now would like to have a restricted portal; let the eployees in the organizations that is our ...
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Borgny Hageberg hat einen Kommentar hinterlassen
We are an organisation of 160 employees where approx 100 agents are using Zendesk. Only 17 are in the support-senter, 50 are consultans and the rest sellers and teck. We are also having tickets wit...
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Borgny Hageberg hat einen Kommentar hinterlassen
We really need this! A view of the tickets I follow (with customiced rows) (usecase: I work my tickets sortet by next sla) A trigger where both owner and the tickets followers are alerted with an ...
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Borgny Hageberg hat einen Kommentar hinterlassen
I would also like to add my voice to this need. The view inside the profile is not possible to "play" (push the next button), and we really need to se the organization, the priority etc (configrue...