Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Tommy Berg
Beigetreten 15. Apr. 2021
·
Letzte Aktivität 25. Okt. 2021
Folge ich
0
Follower
0
Gesamtaktivitäten
38
Stimmen
33
Abonnements
2
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Tommy Berg
Tommy Berg hat einen Kommentar hinterlassen
Hi @...
I can't seem to find where to initiate redaction. I have tried using a regular agent user-role, admin-role, and two different browsers (Professional Zendesk subscription).
Where/how can I activate the reaction-option?
Screenshot below is from Google Chrome, but same applies to Microsoft Edge:
Kommentar anzeigen · Gepostet 06. Apr. 2021 · Tommy Berg
0
Follower
0
Stimmen
0
Kommentare
Tommy Berg hat einen Kommentar hinterlassen
Any updates on this, @...s?
Kommentar anzeigen · Gepostet 27. Juli 2020 · Tommy Berg
0
Follower
1
Stimme
0
Kommentare
Tommy Berg hat einen Kommentar hinterlassen
Bump!
This should definitely be default functionality! Lacking basic text formatting features, supported by any rich-text supported e-mail client (which is literally every client available), after being pointed out three years ago, is kinda sad.
Why is there no update from the Community Manager that initially started responding to this thread? I am unable to tag "Nicole - Community Manager" in this reply. Can @...s help getting her attention?
One practical example:
We have customers sending big chunks of text, using color to highlight. We have to "View original e-mail" to be able to see what they actually highlight.
And the opposite way aswell - We want to be able to point out certain elements in our text by using colors, which we are unable to do without using other editors and/or inserting pictures.
Please consider development to fix this issue.
Kommentar anzeigen · Gepostet 29. Mai 2020 · Tommy Berg
0
Follower
6
Stimmen
0
Kommentare