Julie Foster

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Google Analytics and your help center - Part 1: Asking the right questions

In the document you refer to Zendesk Benchmark Report Do you have a more recent version?  The one attached to this document is 2013. Many Thanks

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• Julie Foster
• Erstellt 23. Februar 2021 15:29
• 1 Stimme

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore Datasets

+1 for combining Datasets +1 for Guide and Search in Explore I need to show the Average ticket age with KB article linked V's the average ticket age without a KB article linked. 

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• Julie Foster
• Erstellt 3. August 2020 11:16
• 0 Stimmen