Sara Vandermolen

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

I would also like to add my vote to this, with a slight addition. In our business, we need to have and on-call rep even on holidays in case of system issues. It would be of immense help to have the...

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• Sara Vandermolen
• Erstellt 23. Dezember 2019 17:54
• 3 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. IVR Welcome Message repeat option

I would like to add my agreement that adding this functionality (to remove or configure the repeats) would resolve a current pain point for us. Like the others, our use case is that we would like t...

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• Sara Vandermolen
• Erstellt 24. September 2019 17:13
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Call Routing to Agents more than once

I very much agree this is critical functionality. We have a small team and sometimes only a single person is covering the phones. If they miss a call but are available within just a few minutes, it...

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• Sara Vandermolen
• Erstellt 5. September 2019 17:41
• 5 Stimmen