Jeremy Robinson
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Jeremy Robinson hat einen Kommentar hinterlassen
@... are you using the Copenhagen theme in your Zendesk instance? If so, you would actually add the code to the article_page.hbs helper file to display vote counts, not to the CSS itself (the CSS i...
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Jeremy Robinson hat einen Post erstellt
Integrate the Community Post counts (# of Posts/ # of followers) to be included on Section blocks
To facilitate our need to have an overall "Community" block on our Help Center side that dives into several different types of Community discussions, we use Section/SubSection blocks. We want to...
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Jeremy Robinson hat einen Kommentar hinterlassen
Hi Melody, no worries at all, I was the same when I started my Zendesk journey, and still feel that way when looking to do cool customizations to our HC. After doing one more review of this code an...
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Jeremy Robinson hat einen Kommentar hinterlassen
Thanks Nicole, this does help with what I am trying to do. I appreciate the quick turnaround and follow up even through I posted on a several-years old thread.
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Jeremy Robinson hat einen Kommentar hinterlassen
Dwight/Eric, or anyone else who may look at this - Any follow up on this from 3 years ago? Last comment was a solution coming back to this post, but no solution provided. I too am looking at how t...
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Jeremy Robinson hat einen Kommentar hinterlassen
Thank you @McCabe Tonna. That makes sense, and so far gets me where I am headed. I only see it working for moderators, but at least I have a starting point to investigate further now. I appreciate ...
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Jeremy Robinson hat einen Kommentar hinterlassen
Thanks @McCabe Tonna! That would explain why it's not working correctly if it's not passing that data. I appreciate you looking at this to see if we can get it going in the Copenhagen theme as it's...
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Jeremy Robinson hat einen Kommentar hinterlassen
@McCabe Tonna- That did not do the trick, however, modifying the HTML class did change what's displayed, so it's forcing the class... is there a way that you can think of that will allow it to dete...
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Jeremy Robinson hat einen Kommentar hinterlassen
@McCabe Tonna Good question - my JS is not as good as I would like it to be, so I was working off of the example given in this article as well as the article we are currently discussing in, and pe...
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Jeremy Robinson hat einen Kommentar hinterlassen
While I got this to work, somewhat, every person commenting is labeled a Community Moderator, and I am thinking it is due to the class identifier of class="moderator" in the provided examples. Belo...