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Chris Boyd

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  • Banning users in messaging

    We are using Zendesk Messaging with the Agent Workspace and have completely lost the ability to: 1. ban users by email2. ban users by IPOur agents are now being subjected to multiple, repeated, abu...

  • Deeplink to Article in Support SDK (iOS)

    Hi,We will be running a notification in our app with a link to a help centre article, and we would prefer if the help centre article opened in the Zendesk Support SDK, rather than opening the mobil...