Jeff Callahan

1. Apps and integrations
2. ...
3. Salesforce integration
4. Configuring data sync from Salesforce to Zendesk

When a Contact is sync’d from Salesforce and creates a new Zendesk User does the newly created ZD user receive an email notification?

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 19. April 2021 11:47
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Agent interactions on tickets

Is there a way to filter where comment contains a specific string?

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 14. Januar 2021 17:50
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Insert Date in Macro

Is it possible to generate a date for "Next Sunday" We deploy patches on Sunday and I would like to have a macro that inserted this day.   So if I ran it today (June 5) it would inset June 7

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 5. Juni 2020 12:56
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. How to Export Zendesk Guide Data as CSV

Would it be possible to use these scripts to output Community posts?

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 7. März 2019 04:31
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Insert Date in Macro

Graeme - THANKS!

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 16. Januar 2019 03:53
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Insert Date in Macro

We have a custom date field on our Organization Object I can get this to populate with a macro using the field placeholder - {{ticket.organization.custom_fields.last_upgrade}} However the output fo...

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 10. Januar 2019 04:42
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

I figured it out - the Article was not Public.  This is Awesome!

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 14. September 2018 02:23
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Adding a notification banner to your Help Center v2

This is great!   I see the banner in Preview and when I login as an Agent, but not when I login as an End User.  I clicked publish.  I assume there is something very obvious I am missing. https://...

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 14. September 2018 02:09
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Need a placeholder for satisfaction reason

+1 for this

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 9. November 2017 06:24
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Make tables in Ticket

I just installed the Tables app and it works great Does anyone know how to modify the number of Rows/Columns after the Table is initially created?

• Kommentar anzeigen
• Jeff Callahan
• Erstellt 23. März 2017 17:49
• 0 Stimmen