Ifra Saqlain

1. Community
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Nicole I just tried again: https://jushihr.zendesk.com/hc/en-us/requests/new?ticket_form_id=12899275387031   It is working, subject field already hidden in the form, I pasted that code and that is ...

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• Ifra Saqlain
• Erstellt 20. März 2023 13:23
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1. Community
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Hey Nicole, copy and paste the given code and see the output: $("#request_subject").val("New request");$("#request_custom_fields_12929052282519").keyup(function(event) {  var stt = $(this).val();  ...

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• Ifra Saqlain
• Bearbeitet 20. März 2023 07:47
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1. Guide
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3. Using themes and customizing your Help Center
4. Customizing your help center theme

No worries c.keefe, Use this updated code where I replaced  ".container-inner" to "#custom-blocks"   Updated Code: if (window.location.href.indexOf("en-gb") > -1) {  document.querySelector("#custom...

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• Ifra Saqlain
• Erstellt 19. März 2023 18:38
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1. Community
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Nicole, can you share public URL of your HC? I wanna see.

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• Ifra Saqlain
• Bearbeitet 17. März 2023 16:09
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3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi c.keefe,  Now I'm getting your point, you wanna hide the shared div with all the child elements of it when locale is English (GB). Add the given code to your script.js file at the bottom. if (wi...

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• Ifra Saqlain
• Bearbeitet 17. März 2023 16:00
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1. Community
2. Zendesk Suite Q&A
3. Is there a way to limit search results to show up from within a section?

Hi @David Harris, I'm Ifra :) To get the sidebar you can use the given code: Theme API version 2     Go to the search_results_page.hbs file and add the following code.  <aside class="search-results...

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• Ifra Saqlain
• Bearbeitet 17. März 2023 15:41
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2. Tips from users - Zendesk Suite
3. Tip: How to make a Table Of Contents (TOC) For Article Template

If you have been add TOC for your artcles, then you have the toc div on your article_page.hbs file: <ul id="toc"></ul>   You only need to put the element above the toc div, like: <strong>In this ar...

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• Ifra Saqlain
• Bearbeitet 15. März 2023 17:12
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1. Guide
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3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi c.keefe  :) If you created Dynamic Content for your homepage content, you can use  Dynamic Content placeholder like this: {{dc 'dc_placeholder_name'}} Post: https://support.zendesk.com/hc/en-us/...

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• Ifra Saqlain
• Erstellt 15. März 2023 17:07
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1. Community
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Hi Nicole,  now I understood your query and it's possible, it could be done like this: var _x = $("#custom-field-id-17365969036").html();$('#request_subject').val(_x + ' ' + 'New Ticket Request'); ...

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• Ifra Saqlain
• Bearbeitet 15. März 2023 16:59
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1. Guide
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3. Working with articles in the knowledge base
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Okay, I'll give it a try and let you know soon :)

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• Ifra Saqlain
• Erstellt 15. März 2023 12:25
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