Ifra Saqlain

1. Community
2. Zendesk Suite Q&A
3. Hiding a ticket form on the 'submit a request' page

Hey Paul,  See the error   Add this code for yours, remove previous which you have added here:  if (window.location.href.indexOf("?ticket_form_id") > -1) {     console.log("yes!");    } else {   ...

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• Ifra Saqlain
• Bearbeitet 30. November 2022 05:15
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1. Guide
2. ...
3. Help Center customization
4. Can I change the text of Submit a request in the Help Center?

@Dan Hunt, you can get it by the following way: {{#is article.id 1111111111}}        {{#link 'new_request' class='submit-a-request' ticket_form_id='1111111'}}Contact Us{{/link}}        {{else}}    ...

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• Ifra Saqlain
• Erstellt 22. November 2022 04:48
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1. Community
2. Zendesk Suite Q&A
3. How to add fading text in a form field (to show a suggestion)

Great ! :)

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• Ifra Saqlain
• Erstellt 22. November 2022 04:26
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1. Guide
2. ...
3. Help Center customization
4. Can I change the text of Submit a request in the Help Center?

Thank @Lila Kingsley. Hi Dan Hunt :), you can put the below code snippet with the form ID on your every page like this: hom_page.hbs - 11111 is my form ID, remove this and add your form ID here, yo...

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• Ifra Saqlain
• Erstellt 21. November 2022 05:14
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1. Community
2. Zendesk Suite Q&A
3. How to add fading text in a form field (to show a suggestion)

@Raphaël Péguet, try this updated code and remove previous:     var textOpacity = document.getElementById("request_subject");    var fieldValue = document.getElementById("request_subject").value = ...

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• Ifra Saqlain
• Erstellt 21. November 2022 04:58
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. How to add fading text in a form field (to show a suggestion)

Hey Raphaël Péguet,   Can be done something like this: $('#request_subject').val('Product Registration').css("color","red"); $('#request_subject').click(function(){    $(this).val('Product Registra...

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• Ifra Saqlain
• Erstellt 19. November 2022 04:18
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1. Community
2. Tips from users - Zendesk Suite
3. Tip: Collapsible headers in articles or templates (accordions)

Hey Alyssa, Follow the below steps to get the open accordion panel after clicking on TOC link:- i). HTML  - <h2 class="accordion">Section One</h2><div id="panel-one" class="panel" style=""><p>Lore...

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• Ifra Saqlain
• Bearbeitet 23. November 2022 12:01
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1. Guide
2. ...
3. Help Center customization
4. Disabling the subject and description fields on the new request form in Help Center

Vamshi R,   You forgot to add '#' in: $('request_anonymous_requester_email').keyup(function(e) {   and, you only added the number $('10475189470356').val(mailId)   Code should be : var ticketForm ...

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• Ifra Saqlain
• Bearbeitet 9. November 2022 14:57
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1. Community
2. Zendesk Suite Q&A
3. How to disable the ticket form dropdown?

@Morteza, I think we can check organization via js code and then hide/show any field.

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• Ifra Saqlain
• Erstellt 8. November 2022 16:50
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1. Guide
2. ...
3. Help Center customization
4. Disabling the subject and description fields on the new request form in Help Center

@Vamshi R, Use the given code: $('EMAIL-FIELD').keyup(function(e) {  var mailId = $(this).val(); $('PRIMARY-EMAIL-FIELD-ID').val(mailId);});Note: Remove EMAIL-FIELD add your field id of custom tic...

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• Ifra Saqlain
• Bearbeitet 8. November 2022 16:42
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