Flavio

1. Community
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

I believe what Zendesk shows its users through this and many other highly-requested features for small businesses is that small accounts don't really move the needle of development prioritization f...

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• Flavio
• Erstellt 1. Mai 2020 15:09
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

I think small businesses, who would benefit the most from this feature, don't move the needle very much for Zendesk, unfortunately... if most of their revenue comes from large businesses with dedic...

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• Flavio
• Erstellt 15. Februar 2020 17:44
• 1 Stimme

1. Community
2. Feedback - Voice (Talk)
3. Strip signature from proactive texts

Not surprised to see another quite valid request stay without a response for 2+ years here... upvoting!

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• Flavio
• Erstellt 10. Januar 2020 22:01
• 0 Stimmen

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Preview text as customer is typing

+1 for all the reasons above

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• Flavio
• Erstellt 12. November 2019 13:41
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Customize search results columns

+1 for all the reasons above :)

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• Flavio
• Erstellt 4. November 2019 17:11
• 3 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

C'mon, Zendesk, be good to us and help us eliminate busy-work as you do so well!

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• Flavio
• Erstellt 27. September 2019 14:28
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Disable offline messages for everyone

+1

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• Flavio
• Erstellt 1. Juli 2019 18:06
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Just found out about the lack of this absolutely basic feature. Such a disappointment.

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• Flavio
• Erstellt 25. Juni 2019 16:11
• 1 Stimme