Mark Johnson

1. Account
2. ...
3. Accounts and billing
4. About Premium Sandbox

Whilst it's great to see some proper sandbox options become available - I'm pretty disappointed that it's yet another feature put behind Suite Enterprise.  As a customer who has been with Zendesk f...

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• Mark Johnson
• Bearbeitet 5. September 2022 05:59
• 4 Stimmen

1. Email
2. ...
3. Formatting and customizing your email
4. Understanding simplified email threading

Is this an 'all or nothing' activation? We're intrigued to see if this represents a better world to our users - but would prefer to be able to activate it in a limited way to 'trial' with a set of ...

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• Mark Johnson
• Erstellt 8. Juli 2022 06:36
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Slack integration with Guide

Similarly, we'd love to see an integration that enables Article Comments or Community Posts/Comments - to automatically notify a slack channel. (with the comment/post included).  This would allow o...

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• Mark Johnson
• Erstellt 22. März 2019 10:13
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

+1

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• Mark Johnson
• Erstellt 3. März 2014 20:15
• 0 Stimmen